Contact Us
At Shopvelox, we value communication with our customers and are always happy to assist with questions or concerns.
If you need help with an order, product information, shipping updates, or returns, our support team is ready to help.
Contact Information
Customer Support Email
fainewcoseo5xxb1@hotmail.com
Business Address
9063 Rue Chenet
Saint-Léonard, QC H1P 2H6
Canada
Our support team aims to respond to all customer inquiries within 24–48 business hours.
When Contacting Support
To help us resolve your request as quickly as possible, please include the following information in your message when applicable:
• Your order number
• The email address used for the order
• A detailed description of your question or issue
If your inquiry relates to shipping, providing your tracking number will also help us assist you more efficiently.
Our Customer Commitment
Shopvelox is committed to providing friendly, helpful, and reliable customer service. Every message we receive is reviewed carefully so we can provide the most accurate assistance possible.
Your satisfaction is important to us, and we appreciate the opportunity to serve you.